Maintenance is a time-consuming part of the property management process. There is a fine line between providing all of the amenities to keep a tenant happy and comfortable and keeping an investor's portfolio profitable.
Understanding this fine line, we've developed a specialized and streamlined process to receive requests from any number of sources, get clear details regarding the maintenance issue, set clear time and repair expectations, gain approval from owners where required, schedule the work and solicit feedback to ensure that the tenants' needs were taken care of.
To streamline this process we have an online portal connected directly to our internal property management portal allowing for quick response and action. Tenants can log in directly from our site by going here